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Groupon is a company that features deals and discounts on products, dining, travel, recreation, and other offers on a daily basis. Their service is available in 48 countries. Groupon negotiates big discounts with a number of business establishments. Updated deals are sent to their thousands of subscribers on a daily basis.
Unique features of Groupon make buying offers and shopping convenient to its members. Businesses also benefit greatly from being part of Groupon. Some of the exciting features are the following:
What are Groupon's return and refund policy if something goes wrong with the coupon deal?
Groupon promises to rectify the mistake or return your purchase if a problem arises in claiming the coupons. If the business responsible for the deal closes permanently, Groupon will honor returns for unredeemed Groupons. If the purchase is eligible for a return, the customer may contact Groupon as soon as possible to request a return-mailing label. This mailing-label — postmarked within 14 days of receipt — will be used to ship the item back to Groupon unused and sealed in its original packaging, complete with all original parts and accessories included. The customer will handle the cost of the return shipping.
What are the shipping policies and costs for Groupon purchases?
Depending on the product or deal purchased, delivery policies, shipping and tracking options, and any shipping fees are stated on the Fine Print of the deal in your order confirmation.
Does Groupon offer any warranties or guarantees?
The products sold on Groupon, either directly or through a merchant, are offered AS IS. Warranties are provided directly by the manufacturer of the products bought. To obtain a manufacturer's warranty, customers should contact the manufacturer directly.
How can customers reach Groupon's customer service? Does Groupon have any contact information?
The headquarters of Groupon is in Chicago and they have offices inPalo AltoCalifornia. Their regional offices are spread throughout North America, Europe, Latin America, Asia and around the world. It is best to contact Groupon through their customer support page
Their Help Center hotline number is 1 (888) 375-5777 available Monday-Friday, 9am-5pm CST.
Does Groupon offer other incentives aside from discounts?
Yes, Groupon offers an affiliate program for webmasters which allows them to add relevant, dynamic content to websites, blogs or galleries. Members are also rewarded with either cash or points (depending on the Groupon country of operation) for inviting other new members to Groupon through an invitation link.